The thoughtful host’s notebook
An Airbnb house manual without the information overload
The best house manual turns “How does this work?” into a quick answer. Write for a guest who has never seen your coffee machine.
Describe actions in the order guests take them
For an appliance, start with where it is. Then name the exact button or setting, explain the normal result, and end with a simple shutdown instruction.
A coffee machine example
“Fill the rear tank with fresh water. Lift the lever and add one capsule. Put a cup under the spout, then press the large cup button. Used capsules collect in the tray; empty it when full.”
Include only useful rules
Explain quiet hours, smoking areas, visitor limits, and shared spaces plainly. Avoid turning a simple manual into a long list of threats. Make sure your guide matches the rules disclosed in your booking listing.
Keep one source of truth
Review appliance notes whenever you replace equipment. With a permanent guide link, guests always open the latest saved information.
Put it into practice.
Create a free guide with the essentials your guests need.